In 2013, Innovating Customer Experience Strategy

by Paul Joseph on January 7, 2013 · 0 comments

Is CEM gaining new momentum? Strativity Group, and its CEO, Lior Arussy, presents a complete guide from Innovation to Execution in the book Customer Experience Strategy. Continue reading →

[via Innovation Excellence]

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Tagged as: book, books, consumer innovation, copyright, customer experience, industry, innovation research, innovation strategy, load, loyalty, strativity group

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